Privacy Policy

Privacy Policy

 

This privacy notice discloses the privacy practices for Coach Client Connection.  It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

2.  What choices are available to you regarding the use of your data.  

3.   The security procedures in place to protect the misuse of your information. 

4.   How you can correct any inaccuracies in the information.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time.  You can do the following at any time by contacting us at [email protected]:

-          See what data we have about you, if any.

-          Change/correct any data we have about you.

-          Have us delete any data we have about you.

-          Express any concern you have about our use of your data.

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Material Modifications Since June 9, 2016: none.

 
Coach Client Connection ("CCC") owns and operates this www.coachclientconnection.com website business.   All references to "we", "us", this "website" or this "site" shall be construed to mean CCC.   We understand that visitors to this website are concerned about the privacy of information. The following describes our privacy policy regarding information, including Protected Information (defined below), that we collect through this website.   By using this website you are accepting the practices described in this Privacy Policy.
 
HOW WE MODIFY THIS PRIVACY POLICY
 
We reserve the right to modify this Privacy Policy at any time, and without prior notice, by posting an amended Privacy Policy that is always accessible by clicking on the "Privacy Policy" link on this site's home page. Your continued use of this site indicates your acceptance of the amended Privacy Policy.   

You should check the Privacy Policy through this link periodically for modifications by looking at the bottom of the Privacy Policy for a listing of material modifications and their effective dates.   

Regarding Protected Information (defined below), if any modifications are materially less restrictive on our use or disclosure of the Protected Information previously disclosed by you, we will obtain your consent before implementing such revisions with respect to such information.      
THE TYPES OF INFORMATION WE COLLECT
 
Protected Information.   We collect information from you that is protected for purposes of privacy and data security ('Protected Information').   Protected Information that we collect may vary with each separate purpose for which you provide it, and it may include one or more of the following categories: name, physical address, an email address, phone number, credit card information including credit card number, expiration date, and billing address, and location data. We request information from you on our order form.  To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date).  This information is used for billing purposes and to fill your orders.  If we have trouble processing an order, we'll use this information to contact you.

Non-Personal Information.   We reserve the right to collect anonymous information such as your browser type, the URL of the previous website you visited, your computer's operating system and Internet protocol (IP) Address, Internet domain and host name, your Internet Service provider, your clickstream data, and the dates and times that you may access this site and specific pages ('Non-Personal Information').   Non-Personal Information is essentially anonymous when collected; however, it's possible that Non-Personal Information could be used to identify you; however, we will not use Non-Personal Information for this purpose.
 
HOW AND WHEN WE COLLECT INFORMATION
 
Protected Information.   We collect Protected Information at the time you provide it to us.   We collect Protected Information through sign-up forms and as part of your registration for an account, product, or service from this website.   Protected Information that we collect may vary with the each sign-up or registration.

Your Communications With Us.   We collect Protected Information that we receive from you as you communicate with us.

Passive and Analytical Information.   We reserve the right to monitor your use of this site.   As you navigate through this site, Non-Personal Information may be passively collected (that is, gathered without your actively providing the information) using various analytics and reporting technologies, such as cookies and web beacons.
 

Surveys.    From time-to-time our site requests information via surveys or contests.  Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information.  Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level).  Contact information will be used to notify the winners and award prizes.  Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

 
HOW WE USE YOUR INFORMATION
 
We use your Protected Information for the performance of the services or transaction for which it was given, our private, internal reporting for this site, and security assessments for this site.

We may use your Protected Information to send you emails (see EMAIL MESSAGES; OPT-OUT below if you don't wish to receive emails).

We do NOT tie or link your Protected Information to Non-Personal Information with persistent identifiers.   For example, we would not tie or link your email address (Protected Information) with information collected by a cookie regarding the length of time you visit our site (Non-Personal Information).

We reserve the right to make full use of Non-Personal Information.   For example, we may use Non-Personal Information to provide better service to site visitors, customize the site based on your preferences, compile and analyze statistics and trends about the use of this site, and otherwise administer and improve this site for your use.   
 
HOW WE DISCLOSE YOUR INFORMATION
 
General Disclosure Policy.     Our general policy is that we will not share, sell, rent, or provide access to your Protected Information to others.   The only exceptions to this general policy: (i) are described in the subsections below, and (ii) if you explicitly approve through our site. We reserve the right to disclose Non-Personal Information without restriction.

Disclosure to Affiliated Entities.   We reserve the right to provide your Protected Information to any affiliated entities we may have, including our subsidiaries.   Affiliated entities are entities that we legally control (by voting rights) or that control us.

Disclosure to Service Providers for Website Operations.   We reserve the right to disclose your Protected Information to our trusted service providers that assist us with the operation and maintenance of this site.   For example, we may use third parties to process payments, host our servers, provide security, and provide production, fulfillment,   optimization, analytics, and reporting services.   We will take commercially reasonable efforts to cause these third parties to agree to hold your information in confidence or to disclose information only to third parties that we believe in good faith have instituted and follow privacy and security policies that are acceptable to us.

Disclosure to Successors.     If we are acquired by or merged with a third party entity, or if we sell this website business or a line of business from this website, we reserve the right to transfer your Protected Information as part of such merger, acquisition, sale, or other change of control.     In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we reserve the right to transfer your Protected Information to protect our rights or as required by law.

Disclosure Incident to Legal Process and Enforcement.   We reserve the right to disclose your Protected Information if we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary (i) to satisfy any applicable law, regulation, legal process or enforceable governmental request (such as for example, to comply with a subpoena or court order), or (ii) to investigate or enforce violations of our rights or the security of this site.
 
SPECIFIC INFORMATION ABOUT COOKIES AND WEB BEACONS
 

We use "cookies" on this site.  A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.  Usage of a cookie is in no way linked to any personally identifiable information on our site.

3rd Party Cookies for Web Analytics and Reporting.   We reserve the right to use web analytics services provided by 3rd parties. These services use 3rd party cookies (cookies passed by others, not by us) to collect Non-Personal Information about your use of this site.   These web analytics services may also transfer this information to third parties where required to do so by law, or where such third parties process the information on the service's behalf. Some of our business partners may use cookies on our site (for example, advertisers).  However, we have no access to or control over these cookies.

Web Beacons.   A web beacon is an electronic image placed in the code of a web page.   We reserve the right to use web beacons to monitor the traffic patterns of users from one of our pages to another and to improve our site's performance.
 
DATA SECURITY
 
We will implement reasonable and appropriate security procedures consistent with prevailing industry standards to protect data from unauthorized access by physical and electronic intrusion.   Unfortunately, no data transmission over the Internet or method of data storage can be guaranteed 100% secure.   Therefore, while we strive to protect your Protected Information by following generally accepted industry standards, we cannot ensure or warrant the absolute security of any information you transmit to us or archive at this site.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.  You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.  The computers/servers in which we store personally identifiable information are kept in a secure environment.

  
ONWARD TRANSFER OUTSIDE YOUR COUNTRY OF RESIDENCE
 
Any Protected Information which we may collect on this site may be stored and processed in our servers located in the United States or in any other country in which we, or our affiliates, subsidiaries, or agents maintain facilities.   By using this site, you consent to any such transfer of Protected Information outside your country of residence to any such location.
 
UPDATING PROTECTED INFORMATION
 
Upon request, we will permit you to request or make changes or updates to your Protected Information for legitimate purposes.   We request identification prior to approving such requests.   We reserve the right to decline any requests that are unreasonably repetitive or systematic, require unreasonable time or effort of our technical or administrative personnel, or undermine the privacy rights of others.   We reserve the right to permit you to access your Protected Information in any account you establish with this site for purposes of making your own changes or updates, and in such case, instructions for making such changes or updates will be provided where necessary.
 
EMAIL MESSAGES; OPT-OUT 
 
This site treats email messages and other electronic messages that are sent through this site and not viewable by others as confidential and private, except as required by law. We retain a limited ability to intercept and/or disclose electronic messages, for example (i) as necessary to operate our system or to protect our rights or property, (ii) upon legal demand (court orders, warrants, subpoenas), or (iii) where we receive information inadvertently which appears to pertain to the commission of a crime.   This site is not considered a "secure communications medium".

If you supply us with your e-mail address you may receive periodic messages from us with information specific to the site and required for the normal functioning of the site, as well as for new products or services or upcoming events or offers from us.   If you prefer not to receive these periodic email messages, you may opt-out by following the instructions in the email.   Some of these emails from us may contain promotional offers on behalf of third party marketing partners which we select; however, in these instances, we do NOT share your Protected Information with the third party marketing partner for purposes of the mailing; we do the mailing for them.   However, if you do click on any of the links to their websites or accept any of these promotional offers, your click-through information and any information that you provide in the process of registration or purchase will be transferred to these sites.   We have no responsibility or liability for the policies and practices of these sites, so you should be careful to review any privacy policies posted on any of these sites before providing information to them.

If you wish to opt out from the collection of Web viewing data for interest-based advertising and other applicable uses, visit this page to learn how.
 
LINKS TO OTHER SITES; ONLINE ADS
 
This site may contain links to other websites with whom we have a business relationship.   These links may include online advertisements that we deem to be appropriate.   If you do click on any of the links to their websites or accept any of their promotional offers, your click-through information and any information that you provide in the process of registration or purchase will be transferred to these sites.   We have no responsibility or liability for the policies and practices of these sites.   You should be careful to review any privacy policies posted on any of these sites before providing information to them.
 
CHILDREN'S ONLINE POLICY
 
We are committed to preserving online privacy for all of our website visitors, including children. This site is a general audience site.   Consistent with the Children's Online Privacy Protection Act (COPPA), we will not knowingly collect any information from, or sell to, children under the age of 13.   If you are a parent or guardian who has discovered that your child under the age of 13 has submitted his or her personally identifiable information without your permission or consent, we will remove the information from our active list, at your request. To request the removal of your child's information, please contact us as provided below under "Contact Us", and be sure to include in your message the same information that your child submitted.
 
CONTACT US
 
If you have any questions regarding this Privacy Policy, please contact the owner and operator of this website business at: 
  
             [email protected]clientconnection.com
             Coach Client Connection
              Attn: Privacy Policy Officer
              P.O. Box 22009, 705 Pacific Ave.,
              Brandon, MB, R7A 6Y9
              Stephanie O'Brien