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Interview with Ely Delaney: How to Save HOURS of Work While Getting Your Clients Better Results

By: Stephanie Thursday June 24, 2021 comments Tags: Marketing, product creation, Time management, Client attraction, Enrollment, Customer Service, Business planning, Business planning, Lead nurture, Follow-ups, Sales

Interview with Ely Delaney: How to Save HOURS of Work While Getting Your Clients Better Results

I recently had a great interview with Ely Delaney, the man who could get hit by a bus today and still be selling his products three years from now. In this interiew, he reveals how he saved himself countless hours on follow-ups and client service, broke the cycle of feast and famine, and got his clients better results in the process! If you want to meet more cool people, including potential clients and strategic partners, please take a minute to connect with Ely Delaney here: https://connectwithely.com/ If... Read More


Interview with Angel Tuccy: How Serving Multiple People at Once Transformed Her Business and Sales

By: Stephanie Thursday June 10, 2021 comments Tags: product creation, Time management, Client attraction, product launch, Enrollment, Customer Service, Business planning, Sales

Interview with Angel Tuccy: How Serving Multiple People at Once Transformed Her Business and Sales

In any given week, how many hours do you spend on sales calls? And if those sales calls are successful, how many additional hours do you spend giving the same teaching points over and over, to one client at a time? When you add all those hours up, it can get to the point where there isn't much time left for the other important things in your business and life, like seeking new leads, keeping up with administrative tasks, finding ways to grow and improve your business, spending time with your loved ones, and enjoying your favorite hobbies. ... Read More


How to do Live Group Coaching Calls if You Aren't Trained in Public Speaking

By: Stephanie Tuesday June 1, 2021 comments Tags: Public speaking, Customer Service, Business planning

How to do Live Group Coaching Calls if You Aren't Trained in Public Speaking

For some people, the fear of public speaking is right up there with the fear of spiders, heights, and death. So how do you handle group coaching calls if you aren't familiar with or trained in public speaking? In this video, I give a quick, simple step-by-step strategy for conducting group calls, so even if you've never used this method before, you can still give your clients great value, information and results. One thing I forgot to mention in the video, but will add here: before you launch into the training segment of your call,... Read More


My Formula for Giving More Clients Better Service in Fewer Working Hours

By: Stephanie Tuesday April 6, 2021 comments Tags: product creation, Time management, product launch, Customer Service, Business planning, Business planning

My Formula for Giving More Clients Better Service in Fewer Working Hours

Do you ever look at your schedule, see how many appointments you’ve set with your coaching clients, and think, “I wish I could do more”? “I wish I could help more people, but I don’t want to work longer hours.” “I wish I could go on vacation, without having to either stop helping people or work while I’m supposed to be relaxing.” “And when I retire, and after I die, I wish I could keep changing lives, instead of letting my knowledge and ability to help people retire or die with me.” Have you ever thought... Read More


What is a Coaching Program, and How is it More Valuable Than Coaching Sessions?

By: Stephanie Tuesday October 6, 2020 comments Tags: product creation, Client attraction, Customer Service, Business planning

What is a Coaching Program, and How is it More Valuable Than Coaching Sessions?

What is the difference between a coaching program and a series of coaching sessions that aren’t part of a program? A fellow coach recently asked me this, and I thought it was a very good question. To my knowledge, there is no official consensus regarding what differentiates a program from any other type of coaching, and there are different ways to structure a program. But there are some criteria that I find useful for making the distinction. In this article, I'll explain what those criteria are, and how they can make coaching... Read More


How do I Stop Being Disorganized, and Get My Important Tasks Done?

By: Stephanie Tuesday July 7, 2020 comments Tags: Time management, Business planning, Customer retention, Customer Service, Public relations

How do I Stop Being Disorganized, and Get My Important Tasks Done?

Do you find yourself missing appointments, forgetting tasks, losing track of leads, or getting in trouble because a commitment slipped through the cracks? It happens to a lot of people. In fact, I've had people tell me they WILL NOT book calls more than 2 weeks out because nobody keeps the appointment. But as I told them: when I make an appointment, barring call-killing technological difficulties, I WILL keep it, because I have a system that makes sure I stay organized . In this video, I share the specific strategies I use... Read More


Are Clients Refusing to Give You Referrals Because They Don't Want Their Competitors to Succeed?

By: Stephanie Tuesday May 7, 2019 comments Tags: Lead attraction, Client attraction, Customer Service, Referral marketing

Are Clients Refusing to Give You Referrals Because They Don't Want Their Competitors to Succeed?

If your clients are primarily businesspeople, you might have trouble getting satisfied customers to send you referrals, because they don't want their competitors to have the same success you helped them create. This is an understandable concern on their part, but it can be frustrating when it hampers your ability to get clients! The good news is, it IS possible to persuade people to send you referrals, if you can help them understand why it benefits them as well. Here are 3 ways giving you referrals can benefit your clients: ... Read More


How to Respond to Negative Feedback about Your Business or Products

Tuesday April 2, 2019 comments Tags: Lead attraction, Client attraction, Customer Service, Public relations, Customer retention

How to Respond to Negative Feedback about Your Business or Products

Today's blog post is bySamantha Brannon. Unfortunately, no one in online business can be perfect at all times. We make mistakes, and get negative customer reviews in return. For online businesses, they are quite a challenge because they can convince prospective customers to buy from competitors instead of us. For example, here are some of the key stats that demonstrate the importance of online reviews for making or breaking your business (source: Local Consumer Review Survey 2017 ): - 85 percent of online shoppers trust... Read More


How to Win Your Potential Clients' Trust Through Conversations

By: Stephanie Tuesday March 19, 2019 comments Tags: Client attraction, Enrollment, Customer Service, Public relations, Customer retention, Sales

How to Win Your Potential Clients' Trust Through Conversations

When clients make a purchase, they like to feel a connection with the person or company they're working with. This is especially true for service-based professions, where your personality and expertise are key factors in the quality of your work, and even more so in fields like coaching, where your interactions arevery personal and sometimes vulnerable for the client. The conversations you have with your prospects, clients, and referral network members will make or break your connection with them, so today I'd like to share a few tips... Read More


Passion is Not Enough - What You Need to Be an Entrepreneur

Tuesday May 1, 2018 comments Tags: Mindset, Customer Service, leadership, Business planning

Passion is Not Enough - What You Need to Be an Entrepreneur

BySalma El-Shurafa When you read business journals and other publications to take inspiration and lessons from those who have succeeded in the business world, you’re sure to encounter the topic of “passion” quite frequently. There are some entrepreneurs who conclude that whatever success they have secured was gained simply by following their passion: they did what made them happy, and everything fell into place. That’s the kind of story every aspiring entrepreneur likes to read or hear, because it presents a romantic journey.... Read More



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